Frequently Asked Questions
Everything you need to know about shopping with RainSisters.
What shipping methods do you offer?
We offer standard and expedited shipping worldwide. Delivery times range from 3-5 business days for express orders to 10-15 business days for standard international shipping.
How can I return or exchange an item?
If you are not satisfied with your purchase, you can return it within 30 days of delivery. Items must be in their original condition with tags attached to be eligible for a full refund.
Are your products covered by a warranty?
Yes, all RainSisters products come with a 12-month quality guarantee. If you encounter any manufacturing defects, please contact our support team with your order number.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I track my order once it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that customs duties or import taxes may apply depending on your local regulations.